This notice describes how your medical, mental health, and other protected health information (“PHI”) may be used and disclosed, and how you can access this information. Please review it carefully.
Anchor Behavioral Health (“we,” “our,” or “us”) is required by law to maintain the privacy and security of your PHI. This notice explains your rights and our responsibilities.
You have the right to:
You may request an electronic or paper copy of your medical record and other health information. We will provide it within 30 days, and a reasonable fee may apply.
If you believe your information is incomplete or incorrect, you may request a correction. If we deny your request, we will explain why in writing.
You may ask us to contact you in a specific way (for example, at a certain phone number or mailing address). We will accommodate reasonable requests.
You may ask us not to use or share certain information for treatment, payment, or operations. While we are not required to agree, we will comply with any approved request unless needed for emergency treatment.
You can request a list of when and why your information has been shared for the past six years.
You may request this notice at any time, electronically or in print.
If you have a legal guardian or someone appointed under medical power of attorney, they may exercise your rights on your behalf.
If you believe your rights have been violated, you can file a complaint with us or with the U.S. Department of Health and Human Services (HHS). We will not retaliate.
You can tell us your preferences about how we share your information in situations such as:
You may change or withdraw these preferences at any time.
We will never use or share your information for:
Written authorization is required for these disclosures, and you may revoke it at any time.
We may use or share your PHI in the following ways:
We use your information to provide and coordinate your care.
Example: Sharing information with your therapist, doctor, or treatment team.
We may use and share your information to bill and receive payment from insurance plans or other entities.
We use your information to run our practice, improve services, train staff, conduct audits, and support accreditation.
We may also use or share your information when allowed or required by law:
We may use or share limited information for research in compliance with applicable regulations.
We may share information if state or federal law requires it.
We may release information as needed to comply with:
We may share information in response to a court order, subpoena, or administrative request, with required safeguards.
We may update this notice at any time. Any updated version will be posted on our website and available upon request.
